Asheville Senior Care Guide
Privacy Policy
Last updated July 2026
Asheville Senior Care Guide respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. By using this website, you agree to this policy.
Information we collect
Information you give us. When you submit our help form or contact us, we collect the details you provide: your name, email address, phone number (if you choose to share it), the type of care you are looking for, your timeframe, and anything you write in your message.
Information collected automatically. Like most websites, we automatically collect basic technical data such as your IP address, browser type, the pages you visit, and how you arrived at our site. We use cookies and analytics tools to understand how visitors use the site so we can improve it.
How we use your information
We use your information to respond to your request and help you find and compare senior care options in Buncombe County, to communicate with you, to operate and improve the website, and to comply with legal obligations. We do not use your information to make automated decisions about you.
How we share your information
To help you find care, we may share the details you submit with senior care providers or facilities that fit your request, so they can follow up with you. We only do this to fulfill the help you asked for.
We also share limited information with trusted service providers who help us operate the site, such as our web host and analytics providers, and we may disclose information if required by law or to protect our rights and the safety of others.
We do not sell your personal information. We are a free resource, and no facility pays us to be listed in our directory.
Cookies and analytics
We use cookies and third-party analytics to measure traffic and improve the site. You can control or disable cookies through your browser settings, though some parts of the site may not work as intended without them.
Data retention
We keep the information you submit for as long as needed to help you and for our reasonable business and legal purposes. You may ask us to delete your information at any time using the contact details below.
Your choices and rights
You can ask us to access, correct, or delete the personal information we hold about you, and you can opt out of further communication at any time. To make a request, contact us using the details below. Depending on where you live, you may have additional rights under applicable privacy laws.
Security
We take reasonable measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Children’s privacy
This website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the “last updated” date at the top of this page.
Contact us
If you have questions about this policy or your information, please reach us through our contact page.